Privacy Policy

Nemus Longevity
Last Updated: 4-5-2026

1. Introduction

Nemus Longevity (“Nemus,” “we,” “our,” or “us”) is committed to protecting your privacy and safeguarding your personal and health information.

This Privacy Policy describes how we collect, use, disclose, and protect your information when you use our website, mobile application, and services.

By accessing or using Nemus Longevity services, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following categories of information:

Personal Information

Name, date of birth, gender, and contact information
Billing and payment information
Government-issued identification for identity verification

Health Information

Medical history, symptoms, medications, and treatment plans
Lab results and diagnostic data
Provider notes and clinical communications

Health information may be considered Protected Health Information under applicable laws.

Technical Information

IP address, device type, and browser type
Usage data, app interactions, and analytics

Communication Data

Messages between you and our care team
Appointment scheduling and support interactions

3. How We Use Your Information

We use your information to:

Provide, manage, and improve medical services
Conduct medical evaluations and develop treatment plans
Facilitate communication with healthcare providers
Process payments and manage accounts
Comply with legal and regulatory obligations
Improve platform performance and user experience

We do not sell your personal or health information.

4. How We Share Information

We may share your information with:

Healthcare Providers

Licensed medical professionals involved in your care.

Pharmacies and Laboratories

To fulfill prescriptions and process lab testing.

Service Providers

Third parties who assist with:

Payment processing
Secure messaging platforms
Data hosting and storage
Analytics and system operations

All service providers are required to maintain appropriate confidentiality and security standards.

Legal and Regulatory Authorities

When required by law, regulation, or to protect patient safety.

5. HIPAA and Health Information Protection

Nemus Longevity is committed to protecting your Protected Health Information in accordance with applicable laws, including the Health Insurance Portability and Accountability Act, where applicable.

We implement administrative, physical, and technical safeguards to protect your health data. In certain cases, we may act as a Business Associate to healthcare providers.

6. Data Security

We use industry-standard security measures to protect your information, including:

Encrypted data transmission
Secure servers and access controls
HIPAA-compliant communication tools

While we take reasonable steps to protect your data, no system is completely secure.

7. Your Rights and Choices

Depending on your location, you may have the right to:

Access or request a copy of your information
Request corrections to inaccurate data
Request deletion of certain data, where legally permitted
Limit or object to certain data uses

To exercise these rights, contact us at: support@nemuslongevity.com

8. Data Retention

We retain your information only as long as necessary to:

Provide medical services
Comply with legal and regulatory requirements
Maintain accurate medical records

9. Third-Party Services

Our platform may integrate with third-party services, such as pharmacies, labs, and payment processors. These third parties operate under their own privacy policies.

We encourage you to review their policies when applicable.

10. Cookies and Tracking Technologies

We may use cookies and similar technologies to:

Improve user experience
Analyze website performance
Personalize content

You may control cookie settings through your browser.

11. Children’s Privacy

Nemus Longevity services are not intended for individuals under the age of 18. We do not knowingly collect information from minors without appropriate consent.

12. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.

13. Contact Information

If you have questions about this Privacy Policy or how your information is handled, please contact:

Nemus Longevity
Email: support@nemuslongevity.com

“We believe your health data deserves the same level of precision, protection, and respect as your care. At Nemus Longevity, privacy is not an afterthought. It is foundational to how we operate.”